
Website Tesla
Job Description:
The EMEA Service Training team is seeking a Regional Technical Trainer to facilitate engaging technical content and upskill the capabilities of Service employees in the region. This individual will take responsibility for ensuring their Service region is equipped to deliver the best ownership experience the world has ever seen for every Tesla owner. Key responsibilities include facilitating hands-on technical training, mentoring and supporting a decentralised network of coaches, and partnering closely with local Service Managers to close skill gaps and elevate the performance of their teams.
Job Responsibilities:
- Manage the operations of the regional training hub including, but not limited to: training schedule, fleet management, inventory maintenance, daily operations, etc.
- Support local apprentice programs as needed, including delivering training, supporting apprentice mentors, reviewing and translating the shared curriculum, and cross-training school partner teaches where needed.
- Maintain close relationships with partner teams such as Technical Operations, Engineering, and regional technical and field support teams
- Serve, coach and mentor a decentralised network of Service Coaches within market to enhance core capabilities and ensure continuous process improvement.
- Facilitate instructor-led and virtual technical training on electric vehicles equipped with complex automotive and electromechanical systems to enable employees to perform their role safely and to Tesla’s standards.
Job Requirements:
- Strong facilitation and interpersonal communication skills required.
- Training and coaching experience strongly preferred.
- Experience performing automotive repair and strong demonstrated automotive system diagnosis and repair procedure knowledge. Experience with electric vehicles preferred.
- Proactive, flexible, confident, professional, and self-directed in a fast-paced environment.
- Ability to travel at least 60% of the time and has a valid driver’s license.
Job Details:
Company: Tesla
Vacancy Type: Full Time
Job Location: London, England, UK
Application Deadline: N/A
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